Who We Are?
Company: VTOOL Automotive Electronic Co.
Vtool, The China Car Diagnostic Tool Supplier.Vtool has devoted into OBD II Market for Five years ,the company which Vtool provides kinds of vehicle tools, include all obd scanner, vehicle integrated scanner, odometer change device, airbag reset, automotive electronic programming, car key duplicate, locksmith, and vehicle maintenance equipment. Wholesale and retail business are both available from VTool.
So why to Choose Vtool and buy vtoolshop car diagnostic tools?
VtoolShop does its best to give our customers the best service and top quality car scanners all over the world.
In VtoolShop's car scanners ,Quality is first, service guarantee. VTOOL has engaged in wholesale and retail service for vehicles tools for six years. Vtool has professional technical testing system for vehicles device and have rich experience purchasing team. Vtool has Kept good cooperation relations with China large vehicles tool manufacturers. Vtool aims at providing high quality and low price of professional vehicle diagnostic tool for customer.
How is Vtool's Service?
Vtool provides customers with super quality products at the same time also offer lifetime technical support service for all customers. Customer satisfaction is the motivity for the development and expansion by VTOOL. Its service is mainly embodied in:
Five star product service: For all five star product has been sold, if the customer are not satisfied with the product itself, you can return us the item within 15 days after receiving the goods. We will refund all your money after received the goods;
Four star product service: For all four star product has been sold, if the customer are not satisfied with the product itself, you can return us the item within 7 days after receiving the goods. We will refund all your money after received the goods;
Three star product service:For all three star product has been sold, if the customer are not satisfied with the product itself, you can return us the item within 3 days after receiving the goods. We will refund the money after received goods. But, the buyer should bear the relevant delivery cost.
In VtoolShop online Store you can find the different levers of car tools and we have carefully selected all the car diagnostic tools ,you can see in our website different tools have different stars.
What is Vtool's Goal in the furture?
High quality vehicle comprehensive diagnosis tool, the best price advantage, the satisfaction of customer service. Customer satisfaction is the goal of VTOOL. Join VTOOL, vehicle diagnostic tools are more easy.
Vtool is a energetic company ,it has the inspired employees with good services.In VtoolShop you will not only buy the top quality car tools and enjoy the best service .
Why "4-Star" vtoolshop, Not "5-star" vtoolshop?
Answer One- Top Quality China Products
With years of experience in trading auto diagnostic tool for cars, trucks and motors, our servicing products have involved in a vast collection of categories. So far, we have been well-received and win a good reputation overseas, everyday hundreds of customers with their diverse and demanding needs enter into vtoolshop. Why this happen? We are constantly taking our customers into our heart with emphasis on products good quality, quality and performance of product is always our top-list work.
We do not want to sell our customers products with poor quality that fail to work and take them much trouble, even if several unstable products did, we will sacrifice one poor items to reship them a good quality one, this is our forever promise to our customers.
Answer Two- Good After-Sales Service
VtoolShop aims to become a best and professional auto diagnostics company who will constantly provide our customers good and fine after-sale service, in terms of technical guide and effective customer service.
We promise to provide our customers unlimited technical guide free of charge. Our qualified and dedicated engineers are always free to provide customers reference in selecting the accurate and easy-to-use tools, teach them how to use and install tools step by step, as well set download column for our customers.
We promise to always provide our customers Godlike customer service. For our customers, we will do good job from these following aspects: courtesy and considerate serving spirit, customers' need is our first thing to do, prompt and effective communication with them; quick response to their problems, always ready to provide helpful and professional solutions to their tough questions. "Any questions, please feel free to contact us" -this sentences is not only something like slogan, we are taking it into action.
Answer Three- Cost Effective Price
Compared to our competitors, our customers will find our products are not expensive, this truth is most known among our customers that our devices are most cost effective and affordable, that' s why an increasing number of customers become our years of repeat customers. We are constantly working to cut our customers cost as much as we can.
Answer Four-Fast Delivery
As usual, upon confirming customers' payment, we will promptly ship out the orders within two days by the most fastest way, we want to our customers receive their packages sooner than expected and in appropriate packaging. Since we have enough stock, besides we support several shipment options, it is very easy to ship the orders to anywhere you may be located. Even if we delay the orders we will feel guilty for taking our customers much unpleasant and inconvenience.
Answer Five- Safe and Secured Payment
We support several safe and secure payment, they are HOTBOX, T/T, Western Union and Money Transfer as stated in the Payment section. We are sure they are the most used and most safe payment options. We are always doing our best to take our customers a safe and easy shopping experience.
Answer Six- We Still Have Much to Improve
Why VtoolShop is not 5-star Company, but 4- star company? It is concerned about our vision, our vision is to pursuit unlimited perfect, we aim to work out to make our customers have a happy and satisfying shopping experience from uob2. However, there are still much for us to improve.
At this end ,Vtool wishes you enjoy shopping online can you can do it yourself ,our responsibility is to give your the safety shopping online and best service.