- Question: Some downloaded diagnostic program is not listed in the update tool, what is the reason?
- Answer: There are two possible causes:
1. The downloaded diagnostic program is not put in the same folder as other diagnostic programs. Please move it to the same folder as others.
2. The diagnostic program is not fully downloaded. Please download the program again.
- Question: When the updated software is used in vehicle diagnosis, some diagnostic program can not be downloaded successfully from the CF card. Why?
- Answer: possible causes and solutions:
1. The Display Program may have not been updated. Please update the Display Program.
2. The diagnostic program for the vehicle make is damaged. Please re-download the diagnostic program and update.
- Question: Why can’t the main unit recognize the replaced CF card?
- Answer: There are two possible causes:
1. The original CF card has not been fully copied. Please delete the incomplete file and copy again.
2. The CF card reader is not compatible with the CF card. Monofunctional CF card reader is better in such situation.